Technical Services

Managed Services

A preemptive approach to managing your IT resources.

IT Deployment

Installation of hardware and software to all of your business locations.

Disaster Recovery

Data backup and disaster recovery your business can count on.

IT Security

Peace of mind knowing that your network and data is safe and sound.

Managed Services

Among the fastest growing areas within Information Technology, Managed Services evolved from the philosophy to pre-emptively solve IT issues rather than reacting with the traditional “break-fix” model.  This paradigm shift has also included a greater reliance on outsourcing of IT capabilities, enabling smaller entities to enjoy the benefits of having an immediate  “big company” technology profile, at a fraction of the cost.

There is no commonly accepted definition of managed services.  The components of a managed services portfolio can include: IT security, website design & hosting, desktop services, e-commerce, remote network monitoring, field service support, cloud computing and many others.

Organizations of all types are opting for this approach to enjoy robust IT capabilities and uninterrupted services without needing to employ a large cadre of IT professionals. Combining the benefits of pre-emptive disruptions through managed services and responsive field service professionals to solve the on-site issues, we provide customized, turn-key solutions to our clients.

Founded in the Silicon Valley in the early 2000’s Form 10 Group has the reputation, know-how, and resources to become your managed services partner.

IT Deployment

Every organization needs a solid plan to address ongoing requirements for hardware and software deployment.  As processors, memory and operating systems modernize, this drives the need to refresh hardware and software. A typical refresh cycle is about 5 years, although recent trends indicate a shortening of this window.

When business conditions change, companies are faced with the need to add or remove locations. Doing so in a seamless IT approach, without disruption is key to the success of any new site additions under consideration.  Selecting the proper applications, tools and methodology is at the heart of remote software deployments.

Understanding how to properly stage equipment and the associated logistics for large-scale equipment deliveries is critical to overall IT project success.  Form 10 Group has a portfolio of proven success in deployment services.

We have completed enterprise level projects in over 25 U.S. states since 2007, including tens of thousands of workstations and associated peripherals. The installed equipment includes printers, servers, and switches on a variety of different hosted and virtualized networks.  We are the experts in IT deployment projects for state and local governments and corporate operations.

Disaster Recovery

The old adage “when you fail to plan, you plan to fail” certainly rings true when overlaid onto an organization’s IT infrastructure.  From the onset, intelligent planning and implementation rules need to be followed, with definite and achievable goals in mind.

Data backup and disaster recovery can be successfully achieved or even prevented through the use of redundancy, proven methods of fail-over testing, virtualization and by leveraging cloud computing solutions and remote storage.

Disasters can strike an organization in many forms. Acts of nature, sabotage, carelessness, and improperly planned and/or implemented IT infrastructure are among the most common causes.  The capability to swiftly and efficiently respond when needed is an absolute requirement for surviving and thriving.

Form 10 Group has the experience and know-how to help you navigate these challenging waters. Dependable data backup and disaster recovery is among the most critical IT dilemmas facing organizations.  You should act like your future depends upon this….because it does!

IT Security

Security is integral component to any organization’s IT infrastructure.  Recent high profile corporate security breaches have significantly upped the ante for the successful control and access to information.

Traditionally Data Security meant controlling the physical access to information by allowed individuals, where Cyber Security was focused on personal access to information systems. However, in our digital world, the previously segregated fields of Data Security and Cyber Security have become overlapped and nearly morphed into a single entity.

Implementing appropriate Identity and Access Management policies and applications through the use of authentication services, directory services and user-management services is an important part of a credible enterprise security plan. Understanding and having a plan for Risk Management and Compliance is a must for any organization.

Form 10 Group’s Technical Services Division can help your organization understand how to develop, implement and maintain effective, best of breed IT security policies, practices and applications.